Contact Us

647-699-8599

Mon – Sat: 11am – 4pm

Sunday: 12pm – 3pm

#3-201 Huntington Park Dr, Markham, ON

 

 

FAQ

Order Change and Return

Order can be changed or cancelled at no charge.

Order can be changed at no charge. If you would like to cancel the order, reimbursement will be provided in the form of store credit. No cash refund.

Order cannot be changed.

Order cancelation will result to a penalty of 50% of the total amount. Refund will be made with store credit.

If there is any shipping damage, please contact customer service for replacement or refund (store credit) with proof of picture. As for replacement, we will collect the damage merchandise at our cost. Fresh flowers are not eligible for return or refund.

Delivery & Shipping

Ships to Toronto, Richmonhill, Aurora, Markham, Scarborough, Vaughan, Mississauge and Newmarket.

Free delivery to addresses on orders above $350.

Free delivery to Postal Code with L3T.

Other shipping areas will cost $8-$35.

Please Note: Depending on the season it may be difficult to arrange a timed delivery, especially during national holidays. We, however, try to accommodate requests to the best of our ability.

Sales Tax Information

Every online order you place with us will be charged a sales tax of 13%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.

Substitution Rule

For arrangements of assorted flowers, the flowers shown online will be used if at all possible, however, products contain seasonal flowers might not be available due to unforeseen weather condition. An equal, or higher value material will be used.

For arrangements of all roses, we will make every attempt to match the flower type, but may substitute with a similar color if original type is not available.

If the floral wrapping paper shown online is not available, a similar wrapping paper will be used.

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